5 th Anniversary
15% OFF
COUPON : PALEOO5

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FAQ Page

1. Where do you deliver to?

We service most of Bombay and its suburbs. To check if we deliver to your area please drop your zip code below:

2. Do you service orders outside Bombay?

No

3. Do you have a retail outlet?

No we do not have a physical retail space, we are essentially an online patisserie that delivers to most parts of Central, West & South Bombay but our central kitchen is located in Versova, Andheri West.

4. What are your delivery times?

We deliver on all days of the week between 4.00 pm and 8.30 pm. Should you require a dessert for a morning occasion we recommend you order the previous night and store the product in your fridge.

5. Do you charge a delivery fee?

Yes, we do charge a minimal fee depending on where the delivery is for and this ranges from INR 100 to INR 500. To check the delivery fee to your zip code please drop your zip code below:

6. How early should I place my order?

In order to ensure we have a slot for your dessert order, a 2 day pre-order is ideal, unless it’s a customized cake in which case we need a longer heads up since we do sell out of slots for it pretty quickly. We do not offer same day deliveries. For all next day deliveries please place your order before 5.00 pm through our online store. Should you need anything further, please call us at +91 9930893325 between 9.30 am and 8.30 pm.

7. Can I pick up my online purchase from your kitchen instead of paying the delivery fee?

Sure, you can select this option at check-out and no fee will be added to your order total.

8. Do you have hampers and gift packs?

Yes

For further details please contact us on +91 9930893325

9. Do you curate gifting options for larger order volumes?

Yes
For further details please contact us on +91 9930893325