5 th Anniversary
15% OFF
COUPON : PALEOO5

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Shipping Policy

Shipping Policy

  • Deliveries are made only on the date specified in your order. Our available dates are listed on the website and it is the customer’s responsibility to select the correct date for your order. 
  • We ship only within Mumbai. The rate charged for delivery of the order is based on the delivery location. Before the final checkout page, the customer will be shown what the cost of delivery will be, and the customer will have a chance to not place the order if they decide not to.
  • Our courier partners undertake all deliveries. Do note that each delivery comes with a risk and we’re not liable for delays due to floods/ heavy rains/ pandemics/ natural calamity/ national bandh/election dates/ curfews/traffic jams/festival times/ regulated traffic movements/ or any other impediments that may restrict the delivery of the order.
  • We highly recommend customers opting for pick-up instead of delivery.
  • Please ensure that you’re contactable and collect the order during the time slot chosen for delivery. Please ensure someone is available at the delivery address on the date and time of your order. A 10 minute waiting period will apply; if there is no-one on hand to receive the order we will do our very best to leave it in a safe place (with a neighbour, security guard, caretaker etc.) but we cannot keep hold of the order for re-delivery and they will be left at the address you have provided to us. We will not be held responsible for damage to the order once delivered.